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Friday, April 12, 2013

cPanel error “not a reference at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 198, Carp::croak(‘not a reference’) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 76″

Today I encountered an  error when I log into cpanel and click on “expand stats” as below :
Error :

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not a reference at /usr/local/cpanel/Cpanel/DIp/MainIP.pm line 198
Carp::croak(‘not a reference’) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 76
Storable::logcroak(‘not a reference’) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 244

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Solution :


Run and check the permission for “/”  “/sbin/”  “/sbin/ifconfig” file :
# stat / /sbin/ /sbin/ifconfig | egrep -i “File:|(Access|Mode):.*id.*”
You will see output somwhat like below :

==============

# stat / /sbin/ /sbin/ifconfig | egrep -i “File:|(Access|Mode):.*id.*”
File: `/’
Access: (0711/drwx–x–x)  Uid: (    0/    root)   Gid: (    0/    root)
File: `/sbin/’
Access: (0711/drwx–x–x)  Uid: (    0/    root)   Gid: (    0/    root)
File: `/sbin/ifconfig’
Access: (0700/-rwx——)  Uid: (    0/    root)   Gid: (    0/    root)

==============

try resetting permission for the /sbin/ifconfig to 711 as below :
# chmod -vv 0711 /sbin/ifconfig
and restart cPanel
# service cpanel restart.
Error should be fixed now!!!!!!

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